For customers unsure of how to prioritize security improvements or interested in learning more about their areas of risk exposure, SMS Security offers in-depth security audits designed to recommend the right solution. Our team conducts a thorough walkthrough of your property to assess your current setup, identify gaps, and understand the unique challenges of your site. We then compile a detailed report outlining any vulnerabilities and provide tailored recommendations on the most effective solutions (including technology, personnel, or both) to meet your building’s specific needs.

What makes our audits especially valuable is our ability to match technology solutions to both your operational goals and your budget. Drawing on our extensive industry experience, we’ll recommend the right mix of scalable, future-proof technology that enhances protection while remaining cost-effective. Whether you’re starting from scratch or upgrading existing infrastructure, our goal is to equip your property with smart, efficient tools that proactively reduce risk and improve overall security.

At SMS Security, we offer preventative maintenance agreements designed to keep your security systems functioning reliably and efficiently over the long term. As part of these agreements, we compile and maintain a detailed record of all security hardware and software installed at your site. This inventory allows us to track aging or potentially obsolete equipment, recommend timely upgrades, and ensure your building stays up to date with the latest security standards and technologies. It also provides a clear snapshot of your system architecture, which is especially valuable for planning future improvements or responding quickly to service issues.

Our team will conduct scheduled site visits to test the functionality of your equipment—such as cameras, access control devices, alarms, and intercoms—and flag any components that are underperforming, outdated, or failing. This proactive approach reduces the likelihood of system failures and ensures everything operates as intended when it matters most. Additionally, by documenting all system details and maintenance activities, we create a valuable reference for your internal team. In the event of staff turnover or changes in management, this overview helps new personnel quickly understand the building’s security infrastructure, minimizing disruption and maintaining continuity of operations.

SMS Security offers comprehensive alarm monitoring services that keep a watchful eye on your property 24/7. We can monitor all alarm panels on-site, including intrusion systems, fire alarms, elevator phones, and a wide range of environmental sensors, ensuring that any triggered alert is promptly detected and addressed. Our flexible service allows you to bundle monitoring with other SMS offerings, creating cost savings and simplifying your overall security management. When an alarm is triggered, you’ll be notified immediately and given the option to respond yourself, dispatch our mobile patrol team, or have us contact emergency services—giving you full control and peace of mind.

For clients requiring enhanced compliance and reliability, we also offer ULC-compliant monitoring services. These services meet the highest national standards for alarm response and system reliability, making them ideal for properties with strict insurance or regulatory requirements. In addition to helping reduce insurance premiums, ULC monitoring provides critical protection for your building, assets, and occupants by ensuring alarms are never missed and responses are always prompt.

We design and implement robust IT networks that protect your organization’s digital infrastructure and ensure data is only accessed by authorized individuals. Whether you’re securing a single building or managing a larger portfolio, we work with you to build reliable, segmented network architectures that support operational needs while minimizing risk.

We also offer flexible data backup solutions to ensure your information is never lost due to hardware failure, system errors, or other unexpected disruptions. Backups can be maintained locally on your premises, securely mirrored to our office, or stored through professional cloud-based services—depending on your needs and preferences. These options provide peace of mind by ensuring your data remains protected, recoverable, and accessible when you need it most.